Artifacts
Tasks
If there is a corresponding request with a specific goal, a task is created and assigned to a person or group for processing. One trigger for such a request might be, for example, that no Leader data has been stored for an imported file. The task to check the data and, if necessary, add Leader data is generated (or duplicated) manually.
The following functions are available for tasks:
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create, assign, edit, complete, delete
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set a deadline
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update, log
Messages
A message is a written or recorded communication of information regarding a process or matter that provides important updates.
The following functions are available for messages:
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create, address
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read, reply
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update, log
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delete
Comments
A comment is an explanation or statement regarding a process and/or another artifact. For this reason, there is no specific recipient here, as the comment is intended to be available to everyone. A comment may also be critical in nature.
The following functions are available for comments:
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create, reply
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update, log
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delete
The comment can be assigned to a specific topic—provided that a channel has been selected. The topic is essentially the subheading of the main heading (channel). The artifact is therefore located in its own directory. The name of the channel is defined in Forum and the topic in Blog & Journal.